We are open and have remained open throughout the COVD outbreak.
To reduce the numbers of patients attending our surgery can we ask that you utilise on line services as much as possible. This is a much more efficient way of contact the surgery, reduces calls through reception so they are free to deal with calls from unwell patients and fewer people attending our premises helps us to socially distance and keep you safe.
You can order medications and update your contact details, view your medical records and check your results on line. If you do not currently have access to on line systems please contact reception and they can arrange this for you. Email firstname.lastname@example.org
You can email us medication requests and we will send your medication to your chosen pharmacy. The NHS will soon no longer provide paper prescriptions as sending prescriptions electronically is much safer and more convenient.
You can use our new on line appointment system called e-consult. This system allows you to detail your problem/question. Your e-consult is sent to a central e-consult triage service team who are the team who currently triage referrals for all GP practices. The team are based at Central London Healthcare and work with us to ensure the service is safe and you receive a response quickly. They can deal with many admin queries, such as when is my hospital appointment, and will alert us if your e-consult request is of a clinical nature. A GP at Marylebone will then deal with your request and may telephone you, send you a text or arrange medication.
Appointments can be arranged with a GP ‘on the day’. To arrange this please call reception on 02079356328 between 9am and 10am Monday-Friday. We do offer a limited number of pre-bookable appointments to help you arrange around working/occupational and caring/childcare commitments. Of course if you are unwell and need medical attention you can call us at any point Monday-Friday between 9am and 6pm. Please be aware that depending on our COVID response we may reduce the number of appointments of routine pre bookable appointments so that all appointments are available on the day.
Pharmacists are a great source of health promotion and can deal with minor ailments and some minor illnesses. Over the counter medication for non-diagnosed long term medical conditions are no longer available on NHS prescription so in some cases it is more sensible to contact your pharmacist first.