Surveys

Healthwatch have launched a survey to find out how local people in North West London have found contacting their GP practice online.

Online GP consultations have become more common since the COVID-19 pandemic, when many GP practices were physically closed to patients. Some online systems have now been expanded, with patients able to see their GP online for anything from a routine consultation to non-urgent medical advice, or support with a long-term condition.

An online consultation is now one of the ways you can contact your GP surgery when you need support.

To help improve this service in North West London, Healthwatch Hillingdon are inviting local people from the boroughs of Westminster, Kensington & Chelsea, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, and Hounslow to complete their survey. The survey, which will take around 10 minutes to complete, asks about your experiences contacting your GP practice online.

Do you have an experience of accessing your GP practice online you’d like to share?

To complete the survey, click here: https://healthwatchhillingdon.org.uk/OC