CIE (Care information Exchange) and Your Record Access

Patient knows best

Care Information Exchange (CIE). CIE is being used to support integrated care in the north west London region.

It offers patients and health and care professionals involved in their care access to their clinic/discharge summary letters, details of their inpatient activity, appointments, blood test results, and radiology reports.

CIE has information for patients that were referred to Hillingdon or London North West acute trusts as well as the other two NW London acute trusts.


Patients Know Best is the patient facing system which is supported by CIE.


How can patients get access?

Patients can register for access to their Care Information Exchange record via the NHS app.

More information can be found on the Care Information Exchange website.