Category Archives: Ticker Tape

COVID vaccination – Update

 

COVID vaccination – Update

14/10/2021 COVID and COVID vaccinations  

COVID CASES– Numbers of positive cases locally do seem to be slowly reducing but please remain cautious. If you are unwell with mild and manageable COVID symptoms (reports of headaches, sore throat, runny nose as well as cough, loss of sense of taste/smell such as change in sense of taste/smell, temperature and a cough) please call 119 or visit Coronavirus (COVID-19) – NHS (www.nhs.uk) to arrange a PCR test.

We cannot tell if you have COVID without test results.

 

The vast majority of patients in hospital/ITU have not had COVID vaccinations, many have had one vaccination but not completed the course and we are sorry to report that sadly some of our patients have recently died from COVID.  The offer to have a vaccination is still open. If you are aged 16 and over, PLEASE ATTEND to have your vaccinations to protect yourself and others from becoming seriously unwell from COVID 

 

COVID vaccination– Marylebone patients continue to respond fantastically to offers of COVID vaccinations. Due to the high volume of numbers attending for a vaccination a range of sites have been established. Walk-in vaccination service now available in Westminster | Westminster City Council as well as local pharmacies. There will be a vaccination site close to you.

Most invitations to have vaccinations are done through a text link which is sent by a central booking team. Patients who do not receive texts or whose mobile phone numbers are out of date are contacted by our admin teams by telephone or letters but this takes a considerable time. It is important we have your up-to-date contact details to enable us to contact you quickly.

Patients aged 12-15 will have their vaccination administered through school run clinics.

Patients aged 16 to 17 will be offered a vaccination at a COVID vaccination clinic but will receive 1 vaccination only.

Patients aged 18 and over should have 2 vaccinations*. Patients who are pregnant and over 18 years of age can also have the vaccination after discussion with a GP.

Boosters- will be offered patients aged 50 and over or with a long term condition/carers etc –see below for the full criteria. Boosters are offered 182 days AFTER your second dose. The only people to have boosters earlier are a small group of highly vulnerable patients who have already been invited by text/letter or telephone call.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine

 

If you are in the above group and have NOT yet received your invitation, or think you are now due your booster please let us know by emailing clccg.PPG@nhs.net

*Second vaccinations are offered 8 weeks after the first vaccination is received if you are aged 40 and over and 11 weeks after the 1st if you are 18-40 years of age 

 

NHS APP- You can download the NHS app (not the NHS COVID app) to have access to your medical records and details about your COVID vaccinations. This the official way (for travel or access to venues) to prove that you have had a COVID vaccination. If you cannot download the NHS app please call 119 and they can provide you with an official NHS letter of confirmation. 119 often advise patients, incorrectly, to contact their GP to obtain an official proof of vaccination letter. GP letters are not considered official confirmation for travel and will not be issued.

If you had a vaccination abroad this was not given by the NHS and will therefore not show on the NHS app.  If this is the case we will code the vaccination in your medical records however this is not considered as official documentation for entry or travel. The NHS app is for NHS administered vaccinations only.   

If you had a vaccination given by the NHS and this does not show on the app please contact 119 and they will resolve for you-we cannot correct nor add information to the app.

 

 

 

 

 

 

 

 

 

 

COVID Vaccination Update

 

14/10/2021 COVID and COVID vaccinations  

COVID CASES– Numbers of positive cases locally do seem to be slowly reducing but please remain cautious. If you are unwell with mild and manageable COVID symptoms (reports of headaches, sore throat, runny nose as well as cough, loss of sense of taste/smell such as change in sense of taste/smell, temperature and a cough) please call 119 or visit Coronavirus (COVID-19) – NHS (www.nhs.uk) to arrange a PCR test.

We cannot tell if you have COVID without test results.

 

The vast majority of patients in hospital/ITU have not had COVID vaccinations, many have had one vaccination but not completed the course and we are sorry to report that sadly some of our patients have recently died from COVID.  The offer to have a vaccination is still open. If you are aged 16 and over, PLEASE ATTEND to have your vaccinations to protect yourself and others from becoming seriously unwell from COVID 

 

COVID vaccination– Marylebone patients continue to respond fantastically to offers of COVID vaccinations. Due to the high volume of numbers attending for a vaccination a range of sites have been established. Walk-in vaccination service now available in Westminster | Westminster City Council as well as local pharmacies. There will be a vaccination site close to you.

Most invitations to have vaccinations are done through a text link which is sent by a central booking team. Patients who do not receive texts or whose mobile phone numbers are out of date are contacted by our admin teams by telephone or letters but this takes a considerable time. It is important we have your up-to-date contact details to enable us to contact you quickly.

Patients aged 12-15 will have their vaccination administered through school run clinics.

Patients aged 16 to 17 will be offered a vaccination at a COVID vaccination clinic but will receive 1 vaccination only.

Patients aged 18 and over should have 2 vaccinations*. Patients who are pregnant and over 18 years of age can also have the vaccination after discussion with a GP.

Boosters- will be offered patients aged 50 and over or with a long term condition/carers etc –see below for the full criteria. Boosters are offered 182 days AFTER your second dose. The only people to have boosters earlier are a small group of highly vulnerable patients who have already been invited by text/letter or call.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine

 

If you are in the above group and have NOT yet received your invitation, or think you are now due your booster please let us know by emailing clccg.PPG@nhs.net

*Second vaccinations are offered 8 weeks after the first vaccination is received if you are aged 40 and over and 11 weeks after the second if you are 18-40 years of age 

 

NHS APP- You can download the NHS app (not the NHS COVID app) to have access to your medical records and details about your COVID vaccinations. This the official way (for travel or access to venues) to prove that you have had a COVID vaccination. If you cannot download the NHS app please call 119 and they can provide you with an official NHS letter of confirmation. 119 often advise patients, incorrectly, to contact their GP to obtain an official proof of vaccination letter. GP letters are not considered official confirmation for travel and will not be issued.

If you had a vaccination abroad this was not given by the NHS and will therefore not show on the NHS app.  If this is the case we will code the vaccination in your medical records however this is not considered as official documentation for entry or travel. The NHS app is for NHS administered vaccinations only.   

If you had a vaccination given by the NHS and this does not show on the app please contact 119 and they will resolve for you-we cannot correct nor add information to the app.

 

Blood Tests Update

Blood Tests Update 

14/10/2021 Blood tests – We are pleased to say that despite a global shortage of some equipment used for taking blood tests no phlebotomy/blood tests were cancelled for Marylebone patients. Thank you to our wonderful nursing team for maintaining safe stock levels.

 

Latest Information

Updated- 15/07/2021

URGENT INFORMATION ABOUT THE ENTRANCE TO THE SURGERY 

A temporary front door, and a new lift and staircase are placed to the side of the church, which you can get to by walking through the Church gardens from 19.7.2021. This is well signposted 

You will not be able to access the practice through the current entrance or from the front of the church. Please see the map below and your entry to our surgery is shown by the green dashes and the new door/lift is indicated by a green square. You can enter the church gardens from Marylebone High Street or by walking through the walk way from Marylebone Road next to the Church to the gardens 

Map New Entrance

  

Once you enter the new door/lift you will be taken down to the crypt level and you will face a long white corridor. Walk to the end of the corridor to our new reception desk. 

 

There is an MHC post box at the new temporary door as you come out of the lift/down the stairs to save you walking the length of the corridor. This is locked and only accessible by MHC staff. 

 

As you know St Marylebone Parish Church is currently redeveloping Church premises and we will have a new access point for our patients. The temporary new lift and staircase allow the builders to create a new improved front door, ramp and lift will make access for all patients into surgery much easier, and a nicer experience. The scaffolding and guards around part of the front of the church are there to protect us all from falling debris. We do apologise for any inconvenience.

 

Your patient group, Patient Partnership Group (PPG), are working with us to ensure that we remember the patient voice and needs while the work is underway. You can contact them by email clccg.PPG@nhs.net and mark your email for the attention of PPG. To find out more about the works please visit https://www.stmarylebone.org/whats-on/cl-restoration-refurbishment

 

WE ARE OPEN (despite the pandemic we never closed!)– We open Monday-Friday 8am-6.30pm at reception (telephones open 9am-1pm and 2pm-6pm). We do offer 7am appointments with doctors and nurses-please ask reception if you would like to book an early morning appointment.

This is a medical facility and we remind all patients attending to wear a mask while on our premises. Exemptions are those patients carrying and using oxygen. This is a requirement at all times. You will be asked to read a series of screening questions which are on the main door to the surgery. As you enter we ask you wait to be called forward. The staff will ask you confirm your response to our COVID symptom checker. Once the staff feel it is safe for you to enter you will be invited to approach reception. This is similar to how banks operate.

The system provides additional confidentiality, ensures you can remain 2 meters from staff and other patients while you in the surgery and stops groups of patients congregating in the reception area. We operate a one way in and one way out system-this is to ensure patients do not bump into each other at the entrance or on the stairs.

                                         Keeping you and our staff safe is our priority

Appointments– As COVID numbers amongst our patients increase we have revisited our operational systems to ensure we are working safely, to reduce the numbers of patients on site, maintain 2-meter distance in waiting areas, use our GPs and Nurses efficiently to ensure we could meet patient needs and demand. This work continues and we would very much appreciate your feedback.

The ability for patients to book face to face appointments without speaking to a GP first will be reduced. If you feel you need to arrange a F2F appointment, rather than a telephone consultation, please let reception know and they will help you arrange this safely.

Currently we have a range of appointments available to patients.

  • E Consult– from the home page of our website patients can send us an E Consult for routine health matters. The E Consult system will answer health questions, may direct you to a more appropriate service which can help you.  For example if a patient has muscular pain and submits an e consult for advice you may be contacted by a physio service within a day or two of your E Consult as the physio maybe the best person to help with your medical problem. To find out more about E Consult please look at the blue Contact your Doctors on line box
  • Clinical Pharmacy–  Most days we have pharmacists working alongside our GPs at Marylebone. You can ask for a pharmacist to speak to you about all matters related to medication, including having a medication review. Ask at reception and they can arrange this for you.
  • Nurses– The nursing team at Marylebone are very skilled and experienced practitioners. They can provide advice and support about asthma and diabetes, contraception, urinary tract infections in women, travel health and immunisation programmes for patients of all ages. Nurses offer face to face and telephone appointments.The majority of GP appointments are telephone consultations in the first instance -You may be invited into see a GP after the telephone consultation.
  • Urgent GP for same day medical matters– Each day we have a GP on duty to deal with urgent matters which arise. Urgent matters are usually medical problems which need to be dealt with on the day. The same day duty doctor should not be asked to provide advice for routine matters. Please be advised that many patients call experiencing chest pain, or are palliative and need urgent medication. If patients insist on speaking to the on-call GP about routine matters it means seriously unwell patients treatment may be delayed.
  • Routine pre bookable telephone calls- you can pre book a telephone call with a GP. This helps you have continuity of speaking to the same GP, to your usual GP, and allows you to plan your consultation time to suit your diary. Please note that while we give you a booked time slot a GP may have a cancellation or overrun if the person before you need longer than expected, so please have your telephone to hand 15 minutes before your ‘appointment’ time and 30 minutes after. You can book these telephone calls two/three week ahead

Same Day routine appointments with a GP for non urgent matters are no longer available and each day as we have used these slots to increase the number of pre-bookable appointments

Data sharing, Access and Appointments – Data Sharing-  DEADLINE delayed until 30th September 2021  

NHS Digital is the national custodian for health and care data in England and has responsibility for standardising, collecting, analysing, publishing and sharing data and information from across the health and social care system, including general practice. Your data may be used and stored differently from the 30th September 2021 and your information may be used for research and planning purposes. your data is automatically shared unless you opt out.

This is the link to the Joint Statement by the BMA and RCGP 27th May;  https://www.rcgp.org.uk/-/media/Files/News/rcgp-bma-letter-gpdpr.ashx?la=en

To Opt in to having your data shared for planning and research purposes (not related to providing you with medical care) –do nothing as this is automatic

To OPT OUT– to prevent your data shared for planning and research purposes (not related to providing you with medical care) -you need to visit the link below and opt out on line + send us a letter Data sharing Opt-out letter

For more information and to opt out please visit- https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

https://www.theguardian.com/society/2021/jun/06/why-are-there-calls-for-a-pause-to-patient-data-sharing-scheme

Improving Access and Appointments

23.8.2021

Data Sharing, Access and Appointments

Data Sharing-  for the latest information on NHS data sharing systems  

NHS Digital is the national custodian for health and care data in England and has responsibility for standardising, collecting, analysing, publishing and sharing data and information from across the health and social care system, including general practice. There was a plan to share data automatically and patients would need to opt out-This programme has now changed and has been delayed

For more information and to opt out please visit- https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research

 

Improving Access for patients- St Marylebone Parish Church is currently redeveloping Church premises and we will have a new access point for our patients. A temporary front door has been placed to the side of the church and there is also a new temporary lift while the new lift is being created.

You now access the practice through the church gardens. We do apologise for any inconvenience.

Your patient group, Patient Partnership Group (PPG), are working with us to ensure that we remember the patient voice and needs while the work is underway. You can contact them by email clccg.PPG@nhs.net and mark your email for the attention of PPG. To find out more about the works please visit https://www.stmarylebone.org/whats-on/cl-restoration-refurbishment

 

WE ARE OPEN – We open Monday-Friday 8am-6.30pm at reception (telephones open 9am-1pm and 2pm-6pm). We do offer 7am appointments with doctors and nurses-please ask reception if you would like to book an early morning appointment.

To help keep everyone safe we remind all patients attending to wear a mask while on our premises. Exemptions are those patients carrying and using oxygen.

As you enter reception, we ask you wait to be called forward. The staff will ask you confirm your response to our COVID symptom checker.  The new system provides additional confidentiality, ensures you can remain 2 meters from staff and other patients while you in the surgery and stops groups of patients congregating in the reception area. We operate a one way in and one way out system-this is to ensure patients do not bump into each other at the entrance or on the stairs.

Keeping you safe is our priority

 

Appointments-  We had to think of new ways of safer working, to reduce the numbers of patients on site, be able to maintain 2-meter distance in waiting areas, use our GPs and Nurses efficiently to ensure we could meet patient needs and demand. This work continues and we would very much appreciate your feedback.

From September we will again be inviting patients to book face to face appointments If you feel they need to see a GP F2F appointment, rather than a telephone consultation, please let reception know and they help you arrange this safely. The majority of appointments remain telephone appointments.

Currently we have a range of appointments available to patients.

  • E Consult– from the home page of our website patients can send us an E Consult for routine health matters. The E Consult system will answer health questions, may direct you to a more appropriate service which can help you.  For example if a patient has muscular pain and submits an e consult for advice you may be contacted by a physio service within a day or two of your E Consult as the physio maybe the best person to help with your medical problem. To find out more about E Consult please look at the blue Contact your Doctors on line box
  • Clinical Pharmacy– Most days we have pharmacists working alongside our GPs at Marylebone. You can ask for a pharmacist to speak to you about all matters related to medication, including having a medication review. Ask at reception and they can arrange this for you.
  • Nurses– The nursing team at Marylebone are very skilled and experienced practitioners. They can provide advice and support about asthma and diabetes, contraception, urinary tract infections in women, travel health and immunisation programmes for patients of all ages. Nurses offer face to face and telephone appointments.
  • Urgent GP for same day medical matters– Each day we have a GP on duty to deal with urgent matters which arise. Urgent matters are usually medical problems which need to be dealt with on the day. The same day duty doctor should not be asked to provide advice for routine matters. Please be advised that many patients call experiencing chest pain, or are palliative and need urgent medication. If patients insist on speaking to the on-call GP about routine matters it means seriously unwell patients treatment may be delayed.
  • Routine pre bookable telephone calls- you can pre book a telephone call with a GP. This helps you have continuity of speaking to the same GP, to your usual GP, and allows you to plan your consultation time to suit your diary. Please note that while we give you a booked time slot a GP may have a cancellation or overrun if the person before you need longer than expected, so please have your telephone to hand 15 minutes before your ‘appointment’ time and 30 minutes after. You can book these telephone calls two/three week ahead
  • Routine pre bookable face to face appointments-Please ask reception and they can arrange this for you
  • J Creaser- Practice Manager  

 

 

 

 

 

 

 

 

Latest COVID vaccination News Update

Marylebone patients continue to respond fantastically to offers of COVID vaccinations. We are delighted that we have been able to release Marylebone staff members to work at the Lords vaccination site. This has meant that we can offer a familiar face, or voice, when MHC patients attend and iron out any issues with vaccination appointment bookings. Many MHC patients have been vaccinated by our nurses or GPs. The MHC team would like to thank all patients who attended for their vaccination appointments and we feel it has been our pleasure and privilege to have been able to work at the Lords site and serve our patients to ensure they receive their vaccinations in a timely manner.

Most invitations to have vaccinations are done through an text link which is sent by a central booking team. Patients who do not receive texts or whose mobile phone numbers are out of date are contacted by our admin teams by telephone or letters. It is important we have your up-to-date contact details to enable us to do so.

All patients aged 45 and over, or any age in a high clinical risk/shielding group have now been invited, as have patients who are known as carers, live with a patient who is immunosuppressed or have a learning disability. Patients who are pregnant in a high risk group can also have the vaccination after discussion with a GP. If you are in the above group and have NOT yet received your invitation please let us know by emailing clccg.PPG@nhs.net

Patients who had a first vaccination on or before the 10.2.2021 will shortly be called for their second. The vaccination centre have advised us to inform patients that they are not able to provide earlier vaccinations for travelling patients.

Once we are given permission patients aged 40-44, starting with 44 year olds and working downwards to 40 will be invited.

Astra Zeneca: As you are aware the Government have issued advice about the safety of Astra Zeneca vaccinations. If you ARE UNDER 30 and have been offered a COVID vaccination you have to have a thrombosis risk assessment with a GP. Please call reception and they can arrange this for you.

Going forward all patients aged 30 and under will be offered an appointment to have an alternative vaccination.

Covid – 19 vaccination Update – NHS England guide

https://www.gov.uk/government/news/statement-on-astrazeneca-covid-19-vaccine-following-mhra-update

https://www.gpni.co.uk/phe-covid-19-vaccination-and-blood-clotting-information-about-your-vaccination/

 

 

 

 

Accessing Services

The NHS is very busy responding to the coronavirus pandemic and, at certain times, your GP practice may need to prioritise patients with the most urgent health needs. 
 
If you have a health issue that isn’t urgent, advice is available on the NHS website www.nhs.uk or NHS app or you can speak to your local pharmacist. You can also use e-consult which is available through our practice website www.marylebonehealthcentre.co.uk  If you aren’t sure what to do, please contact the practice who can advise you on how to get the help you need.
 
Please continue to attend tests, vaccinations and screening when invited.  
 
www.111.nhs.uk is also available 24/7 for urgent health advice or by calling 111, and 999 is for emergencies.”   ‘
  

Free vitamin D for those at risk from COVID-19

Free Vitamin D for those at risk from COVID-19

You may have seen the news which mentioned free daily Vitamin D supplements for patients.

Please note this is only for people who are at high risk from COVID-19 and the following criteria must be met to access this free medication:

  • Aged 18 years and over and living in England
  • Have received a shielded letter from NHS England

 

The link below will go through the application process :

https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/get-vitamin-d-supplements

 

You will receive 4 months worth of medication at home. You should NOT request this medication from your GP.

 

We are Open as Usual.

The surgery is open, and has remained open throughout the COVID pandemic.

The only change to our practice is that GP appointments are telephone appointments, which are available each day from 9am and following your telephone consultation a GP may ask you to come into the surgery to be seen.

The GP may ask you to send us some photographs, or perform a video consultation. This is to ensure that the GP can give a thorough consultation, while reducing your need to attend our premises.

Your safety , and the safety of our staff is of the utmost importance.

We operate safe procedures on site and should you be invited to attend you will find that the staff greeting you will ensure you are COVID symptom free, wear a mask at all times, and have a separate waiting space away from other patients.

Our nursing team still see patients for the majority of nursing care, although they do provide telephone consultations on request.

 

The surgery still provides a full range of services including smears, baby vaccinations, adult vaccinations, ECG’s, 24 hour blood pressures, smoking cessation, and health and well being clinics.