The surgery is open, and has remained open throughout the COVID pandemic.
The only change to our practice is that GP appointments are telephone appointments, which are available each day from 9am and following your telephone consultation a GP may ask you to come into the surgery to be seen.
The GP may ask you to send us some photographs, or perform a video consultation. This is to ensure that the GP can give a thorough consultation, while reducing your need to attend our premises.
Your safety , and the safety of our staff is of the utmost importance.
We operate safe procedures on site and should you be invited to attend you will find that the staff greeting you will ensure you are COVID symptom free, wear a mask at all times, and have a separate waiting space away from other patients.
Our nursing team still see patients for the majority of nursing care, although they do provide telephone consultations on request.
The surgery still provides a full range of services including smears, baby vaccinations, adult vaccinations, ECG’s, 24 hour blood pressures, smoking cessation, and health and well being clinics.
We are open and have remained open throughout the COVD outbreak.
To reduce the numbers of patients attending our surgery can we ask that you utilise on line services as much as possible. This is a much more efficient way of contact the surgery, reduces calls through reception so they are free to deal with calls from unwell patients and fewer people attending our premises helps us to socially distance and keep you safe.
You can order medications and update your contact details, view your medical records and check your results on line. If you do not currently have access to on line systems please contact reception and they can arrange this for you. Email email@example.com
You can email us medication requests and we will send your medication to your chosen pharmacy. The NHS will soon no longer provide paper prescriptions as sending prescriptions electronically is much safer and more convenient.
You can use our new on line appointment system called e-consult. This system allows you to detail your problem/question. Your e-consult is sent to a central e-consult triage service team who are the team who currently triage referrals for all GP practices. The team are based at Central London Healthcare and work with us to ensure the service is safe and you receive a response quickly. They can deal with many admin queries, such as when is my hospital appointment, and will alert us if your e-consult request is of a clinical nature. A GP at Marylebone will then deal with your request and may telephone you, send you a text or arrange medication.
Appointments can be arranged with a GP ‘on the day’. To arrange this please call reception on 02079356328 between 9am and 10am Monday-Friday. We do offer a limited number of pre-bookable appointments to help you arrange around working/occupational and caring/childcare commitments. Of course if you are unwell and need medical attention you can call us at any point Monday-Friday between 9am and 6pm. Please be aware that depending on our COVID response we may reduce the number of appointments of routine pre bookable appointments so that all appointments are available on the day.
Pharmacists are a great source of health promotion and can deal with minor ailments and some minor illnesses. Over the counter medication for non-diagnosed long term medical conditions are no longer available on NHS prescription so in some cases it is more sensible to contact your pharmacist first.
We will soon be contacting patients to arrange flu jabs. We will contact patients in order of their risk of becoming very unwell should they contact Flu or COVID. We will begin our clinics with all patients who were shielded. Then we will be vaccinating:
Shielding patients and their live-in household /carers.
Patients aged 65 and over with a long term condition.
Patients with a long term condition and all other patients aged 65 and over.
Carers, Pregnant women, 2 and 3 year olds.
Please do not call us to book your flu jab-we will contact you
Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.